Privacy policy

Last updated March 31, 2023


If you have any questions or concerns about our privacy policy or the way we handle your personal information, please do not hesitate to contact us at .au.moc.kcapkit%40eciffo
As a valued user of our website https://tikpack.com.ua and services, we understand the trust you place in us by sharing your personal information. We take this responsibility very seriously, and we are committed to providing you with a clear and transparent understanding of what data we collect, how we use it, and your rights in relation to that data.
We urge you to carefully review this privacy policy as it contains important information about our practices. If you do not agree with any of the terms outlined in this privacy policy, we respectfully request that you refrain from using our Sites and services.
Please note that this privacy policy applies to all information collected through our website (https://tikpack.com.ua) and related services, sales, marketing, or events (collectively referred to as the "Services"). We encourage you to take the time to review this privacy policy carefully to help you make informed decisions about sharing your personal information with us.

1. Collection of Personal Information

We understand that the personal information you share with us is sensitive, and we take great care to collect and handle it responsibly. In order to provide you with our products and services, we may collect personal information that you voluntarily provide to us. This can include your name, address, contact information, passwords and security data, and payment information.
We may collect personal information from you when you express an interest in obtaining information about us or our products and services, participate in activities on our website or contact us directly. The specific personal information we collect will depend on the context of your interactions with us and the Services, as well as the products and features you use.
Some examples of the personal information we may collect include your first name, maiden name, last name, and nickname; phone numbers; email addresses; business email; business phone number; and other similar data. We may also collect your passwords, password hints, and other security information used for authentication and account access.
Please note that all personal information you provide to us must be true, complete, and accurate, and you must inform us of any changes to your personal information. Additionally, we may collect cookie identifiers or other online identifiers used for analytics and marketing purposes and other similar data.

2. Our Use of Your Personal Information

Essentially, we use your personal information for various legitimate business purposes, fulfilling our contractual obligations with you, complying with legal requirements, and with your consent.
We use the personal information we collect through our Services for the following purposes:
Marketing and Promotional Communications: We may use your personal information to send you marketing and promotional communications in accordance with your marketing preferences. You can opt out of these communications at any time.
Administrative Communications: We may use your personal information to send you administrative information related to our products, services, and our terms and policies updates.
Other Business Purposes: We may use your personal information for other business purposes, such as data analysis, identifying usage trends, evaluating and improving our services and products, and assessing the effectiveness of our promotional campaigns. We may use and store this information in an aggregated and anonymized form that is not associated with individual users and does not include personal information. We will not use identifiable personal information without your consent.

3. Sharing of Your Information

In brief: We may share your information only with your consent, for legal compliance, to provide services, protect your rights, or fulfill business obligations.
We rely on the following legal bases to process or share your data:
Consent: We will process your data if you have given us specific consent to use your personal information for a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: If we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable laws, governmental requests, judicial proceedings, court orders, or legal processes, such as in response to a court order or a subpoena.
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
Specifically, we may need to process your data or share your personal information in the following situations:
Vendors, Consultants, and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We may allow selected third parties to use tracking technology on the Services, which will enable them to collect data about how you interact with the Services over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand online activity. We do not share, sell, rent, or trade any of your information with third parties for their promotional purposes unless described in this Policy.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Who Else Has Access to Your Data?

Summary: We share your information with specific third-party web and mobile analytics providers.
We only share your information with the third-party web and mobile analytics providers listed below. We have grouped each party into categories to help you understand the purpose of our data collection and processing practices. If you have given us consent to process your data and you want to withdraw your consent, please contact us.
Web and Mobile Analytics:We share information with Google Analytics, Google Tag Manager, and Facebook Analytics.

5. Does our website use cookies and other tracking technologies?

To collect and store your information, we may utilize cookies and other tracking technologies such as web beacons and pixels. Our Cookie Policy at https://tikpack.com.ua/cookies-policy provides detailed information on how we use such technologies and how you can opt out of certain cookies.

6. Data retention: How long is your information stored by us?

In brief: Your personal information will be retained only as long as necessary, as specified in this privacy policy, and in compliance with applicable laws.

We will keep your personal information only for as long as required to achieve the purposes stated in this privacy policy, unless longer retention periods are mandated or permitted by law, such as tax or accounting obligations. We will not keep your personal information for more than two years, as stated in this policy.

Once there is no more legitimate business need to process your personal information, we will either delete it, anonymize it, or securely store it (if deletion is not feasible, such as in backup archives), and isolate it from further processing until it can be erased.

7. Ensuring Information Security

Our goal is to safeguard your personal information by employing a range of technical and organizational security measures. Despite our best efforts, we cannot guarantee the absolute security of information transmitted over the internet. Any personal information you share with us through our services is done so at your own risk. We advise that you only access our services within a secure environment.

8. Collection of Information from Minors

Our Services are not intended for use by children under 18 years of age, and we do not knowingly collect any data from or market to them. By using our Services, you are confirming that you are at least 18 years old or have obtained the consent of a parent or guardian for any minor dependent's use of the Services. If we become aware that we have collected personal information from a user under the age of 18, we will take immediate steps to delete such data from our records. If you believe that we have collected data from a child under the age of 18, please contact us at .au.moc.kcapkit%40eciffo

9. Understanding Your Privacy Rights

In some regions, such as the European Economic Area, individuals have certain rights under applicable data protection laws that provide greater access to and control over their personal information. These rights may include the ability to request access to and obtain a copy of their personal information, request its rectification or erasure, restrict its processing, and, if applicable, obtain their data in a portable format. In some circumstances, individuals may also have the right to object to the processing of their personal information. Requests for these rights can be made using the contact details provided.
If an individual's personal information is being processed based on their consent, they have the right to withdraw it at any time. However, this will not affect the lawfulness of the processing before its withdrawal.
If someone believes that their personal information is being unlawfully processed and they reside in the European Economic Area, they have the right to file a complaint with their local data protection supervisory authority. The contact details for these authorities can be found at http://ec.europa.eu/justice/data-protection/bodies/authorities.
Regarding cookies and similar technologies, most web browsers are set to accept them by default, but users can usually change their settings to remove or reject cookies. However, doing so may affect certain features or services on the platform. To opt out of interest-based advertising by advertisers on the platform, users can visit http://www.aboutads.info/choices. 

10. Handling Data Breaches

Unauthorized access, use, disclosure, or disposal of personal information is considered a privacy breach. If "TikPack" LLC believes that you are at risk of serious harm due to a data breach, you will be notified. For instance, if a data breach may result in financial or physical harm, you will be notified. In the event of a security breach, "TikPack" LLC will promptly investigate the matter and notify the applicable supervisory authority within 72 hours of becoming aware of the breach. However, if the personal data breach is unlikely to result in a risk to your rights and freedoms, no notification will be sent.

11. Management of Do-Not-Track Requests

Many web browsers and some mobile operating systems and applications provide a Do-Not-Track (DNT) option that enables you to indicate your privacy preference against monitoring and collecting data about your online browsing activities. However, there is no universal technology standard for recognizing and implementing DNT signals that have been agreed upon yet. Consequently, we do not presently respond to DNT browser signals or any other mechanism that automatically conveys your preference not to be tracked online. If a standard for online tracking is established that we must abide by in the future, we will inform you of this practice in an updated version of this privacy policy.

12. Privacy Rights of California Residents

To summarize, if you are a California resident, you have specific rights to access your personal information. As per California Civil Code Section 1798.83, you may request information about the categories of personal information disclosed to third parties for direct marketing purposes and the names and addresses of those parties once a year, free of charge. To make such a request, please contact us using the information provided below. If you are under 18, reside in California, and have a registered account with the Services, you may request the removal of publicly posted data that you do not want. To do so, please contact us using the information below and include your account email address and a statement indicating your California residency. Please note that while we will ensure the data is not publicly displayed, it may not be entirely removed from our systems.

13. Updates to this Policy

We will update this policy as necessary to comply with applicable laws. Any changes will be effective as soon as they are accessible, and we may notify you of material changes either by prominently posting a notice or by directly sending you a notification. We recommend that you review this privacy policy regularly to stay informed of our data protection practices.

14. Contacting Us Regarding this Policy

If you have any inquiries or remarks regarding this policy, you can get in touch with our Data Protection Officer (DPO), Nataliia Syrotiuk. You can contact her via email at au.moc.kcapkit%40troppus, phone at +380 96 846 17 22, or by sending a letter to the following address:TikPack, LLC1 Promyslova St., Ostriv village,Ternopil region, Ukraine, 47728